Lifecycle & Reputation

Email Marketing

Email remains one of the most cost-effective ways to stay in touch with customers. We plan, design and send campaigns and automated flows that people actually want to open, and that bring them back to buy again.

What's Included

What our Email Marketing service covers

Campaigns and automated flows that turn subscribers into repeat customers.

01

List growth and hygiene

Sign-up forms, clean lists and proper consent from the start.

02

Campaign design

On-brand templates and copy for newsletters, launches and offers.

03

Automated flows

Welcome series, abandoned cart, post-purchase and win-back emails.

04

Segmentation

The right message for new subscribers, loyal customers and everyone in between.

05

Deliverability

Domain authentication and sending practices that keep you out of spam.

Need something specific?

Every business is different. Tell us what you need and we will shape the plan around it.

Talk to an expert
How We Work

A clear process from day one

You always know what we are doing, why we are doing it and what comes next.

  1. 01

    Review the journey

    We map how customers hear from you today and where they drop off.

  2. 02

    Segment and plan

    Audiences, messages and timing are planned for each stage of the customer lifecycle.

  3. 03

    Build and automate

    Templates, flows and integrations are set up and tested before going live.

  4. 04

    Monitor and improve

    We track opens, replies, repeat orders and sentiment, and keep refining.

FAQs

Frequently asked questions

Which email platform do you use?

We work with the major platforms and recommend one based on your store, list size and budget. If you already have one, we can work within it.

I do not have an email list yet. Where do I start?

We set up sign-up forms and incentives on your site to start building one properly. We do not use purchased lists.

Do you provide reports?

Yes. Monthly performance reports are included with all services.

Is there a minimum contract period?

Project and retainer models are available based on service type.

Let's talk about Email Marketing

Book a free consultation and we will review where you are today and what it would take to grow.