Journey mapping
Every step from first enquiry to repeat purchase laid out clearly.
What's Included
What our Marketing Automation service covers
Connect your tools and automate follow-ups so no lead is left waiting.
CRM setup and integration
Leads captured from every source into one place.
Lead nurturing workflows
Timed sequences across email, SMS and WhatsApp.
Lead scoring and routing
The warmest leads passed to your sales team first.
Reporting dashboards
A clear view of the pipeline from first touch to sale.
Need something specific?
Every business is different. Tell us what you need and we will shape the plan around it.
How We Work
A clear process from day one
You always know what we are doing, why we are doing it and what comes next.
- 01
Review the journey
We map how customers hear from you today and where they drop off.
- 02
Segment and plan
Audiences, messages and timing are planned for each stage of the customer lifecycle.
- 03
Build and automate
Templates, flows and integrations are set up and tested before going live.
- 04
Monitor and improve
We track opens, replies, repeat orders and sentiment, and keep refining.
FAQs
Frequently asked questions
Do I need to buy expensive software?
Not necessarily. We recommend tools that fit your size and budget, and often start with what you already have.
Will automation make my communication feel robotic?
Done well, it does the opposite. Messages are triggered by what a customer actually did, so they arrive at the right moment and feel relevant.
Do you provide reports?
Yes. Monthly performance reports are included with all services.
Is there a minimum contract period?
Project and retainer models are available based on service type.
More Lifecycle & Reputation services
Email Marketing
Campaigns and automated flows that turn subscribers into repeat customers.
WhatsApp Marketing
Reach customers where they already chat, using the official WhatsApp Business Platform.
Online Reputation (ORM)
Monitor, protect and improve what people find when they search for your brand.
Review Management
Earn more genuine reviews and respond to every one, across Google and marketplaces.
Let's talk about Marketing Automation
Book a free consultation and we will review where you are today and what it would take to grow.