Lifecycle & Reputation

WhatsApp Marketing

Your customers already use WhatsApp every day. We help you use the official WhatsApp Business Platform to send order updates, offers and reminders, and to answer enquiries quickly, without spamming people or risking your number.

What's Included

What our WhatsApp Marketing service covers

Reach customers where they already chat, using the official WhatsApp Business Platform.

01

Business Platform setup

Account, verified business profile and message templates approved by WhatsApp.

02

Opt-in collection

Compliant ways to gather consent on your site, at checkout and in store.

03

Broadcast campaigns

Segmented promotions and announcements sent to people who asked for them.

04

Automated messages

Order confirmations, shipping updates, reminders and abandoned cart nudges.

05

Chat and catalogue

Quick replies, product catalogues and handover to your team when needed.

Need something specific?

Every business is different. Tell us what you need and we will shape the plan around it.

Talk to an expert
How We Work

A clear process from day one

You always know what we are doing, why we are doing it and what comes next.

  1. 01

    Review the journey

    We map how customers hear from you today and where they drop off.

  2. 02

    Segment and plan

    Audiences, messages and timing are planned for each stage of the customer lifecycle.

  3. 03

    Build and automate

    Templates, flows and integrations are set up and tested before going live.

  4. 04

    Monitor and improve

    We track opens, replies, repeat orders and sentiment, and keep refining.

FAQs

Frequently asked questions

Will my number get banned for sending bulk messages?

Not when it is done properly. We use the official Business Platform, approved templates and opted-in contacts, which is what keeps accounts safe.

Can WhatsApp connect with my online store?

Yes. We integrate it with common e-commerce platforms and CRMs so messages are triggered automatically by orders and customer actions.

Do you provide reports?

Yes. Monthly performance reports are included with all services.

Is there a minimum contract period?

Project and retainer models are available based on service type.

Let's talk about WhatsApp Marketing

Book a free consultation and we will review where you are today and what it would take to grow.